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6.7 Creative Problem Solving Techniques

 

Problem solving is an integral part of organizational life. Every time a manager or leader directs people in producing a product or service, problems are being solved, decisions made. Every time any member of an organization thinks of a new way to reduce costs, invents a new product or service, or determines how to help the organization function better in some way, problem solving is taking place. But, whether the problem solving occurring in these situations is truly creative is another question, one that deserves a closer look.

 

For individuals, the development of creative problem‑solving skills is a necessity, not a luxury. Because organizations too must solve problems, the development of these skills in their members is also a necessity. The most innovative individuals and organizations are the ones most likely to survive and prosper.